Shipping Policy

All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

During periods of high order volume, processing times may be slightly longer. We will do our best to keep you informed of any delays.

Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates are as follows:

• Domestic (United States): 5 to 7 business days
• Canada: 7 to 14 business days
• International (rest of the world): 10 to 21 business days

Please note that delivery times are estimates and may vary depending on your location and the carrier.

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number. The tracking number will be active within 24 hours.

Noad Skincare is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Noad Skincare is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim. Please save all packaging materials and damaged goods before filing a claim.

For any questions related to shipping, please contact us at contact@noad-skincare.com or by phone at +1 (213) 871-8731.